Document Details

Document Type : Thesis 
Document Title :
APPLYING SIX SIGMA METHODOLOGY STANDARDS TO IMPROVE THE QUALITY OF INTERNAL AUDIT IN COMMERCIAL BANKS IN SAUDI ARABIA: EXPLORATORY FIELD STUDY
تطبيق معايير منهج سيجما ستة لتحسين جودة المراجعة الداخلية في البنوك التجارية في السعودية: دراسة ميدانية"استكشافية"
 
Subject : Faculty of Economics and Administration 
Document Language : Arabic 
Abstract : The aim of this research is to identify the possibilities of the application of Six Sigma methodology standards to improve the quality of internal audit in commercial banks in Saudi Arabia. To achieve this, a positivist methodological approach has been applied. This approach examines the phenomenon by exploring and predicting it via a review of previous research and by placing the issue within the current context in order to identify the main themes that require consideration. Based on the chosen methodological approach, these themes are employed to formulate the research questions. A questionnaire was developed, with questions revolving around these themes, which was distributed to a random sample of internal auditors, members of the audit committees of commercial banks, external auditors, and employees of the General Administration of Banking Supervision at the Saudi Arabian Monetary Agency. The results revealed that the requirements of the Six Sigma methodology standards are available, offering precise standards to objectively measure performance levels, and providing adequate financial resources. The research also revealed that internal audit departments of Saudi commercial banks are ready to implement Six Sigma methodology standards. The most important preparations are the readiness of the banks management to use financial and non-financial indicators to measure and evaluate performance, and the banks ability to build and monitor a culture of quality. The results also indicated a positive impact of Six Sigma methodology standards regarding the quality of internal audit. The ranking of the standards by the participants differed in terms of their impact on the quality of the internal audit. The research experienced a number of obstacles to implementing Six Sigma standards, including the absence of experts and consultants able to teach implementation of Six Sigma methodology, the absence of a qualified staff to understand and apply Six Sigma methodology. 
Supervisor : Dr. Fadah Sultan Al-Sudairy 
Thesis Type : Master Thesis 
Publishing Year : 1440 AH
2018 AD 
Added Date : Tuesday, November 13, 2018 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
مريم متعب الحربيAl Harbi, Mariam MtaibResearcherMaster 

Files

File NameTypeDescription
 43816.pdf pdf 

Back To Researches Page